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Eliminating manual healthcare data extraction at scale

How PromptWell dramatically reduced engineering overhead and accelerated data processing — with full HIPAA compliance across the entire pipeline.

Industry
Healthcare
Company
Startup
  • 80%+reduction in engineering overhead
  • 0manual data formatting required
  • HIPAAcompliant end-to-end
PromptWell healthcare engagement platform showing patient messaging, campaign scheduling, and care coordination

01

Who they are

PromptWell specializes in risk management and data analytics for healthcare, processing large volumes of client data to deliver critical insights. As their client base expanded, they needed a scalable solution to handle diverse data formats while maintaining accuracy and speed — all within strict HIPAA compliance requirements.

02

The challenge

  • Manual Data Transformation Bottlenecks

    The team was spending significant time manually processing and formatting data from various sources — primarily CSV documents — which slowed operations and created inefficiencies.

  • Data Quality Concerns

    Inconsistent data formats, particularly common fields like email addresses, required extensive manual validation. Spacing errors and formatting inconsistencies consumed valuable engineering resources.

  • Scalability Limitations

    As data volumes grew, the manual approach became unsustainable, preventing the team from scaling effectively.

"Being able to not only map, hey, this is the email, but also validate, is this a valid value — that would be huge for us," shared Zack, CTO of PromptWell.

03

What they built with bem

PromptWell chose bem to automate their data transformation pipeline:

  1. Automated Data Ingestion and Formatting

    bem's processing capabilities handle diverse data formats automatically, eliminating manual formatting and mapping.

  2. Streamlined Data Validation

    Intelligent processing automatically identifies and flags data quality issues, reducing manual validation effort.

  3. Scalable Operations

    The automated approach processes larger volumes without proportionally increasing resources — all within HIPAA-compliant infrastructure.

Built with

  • Data extraction
  • Workflow automation
  • Api

04

The results

  • Dramatic Reduction in Engineering Overhead

    Automation eliminated the need for custom development and ongoing maintenance, delivering substantial cost savings and freeing engineering resources for core business initiatives.

  • Improved Data Quality

    Automated validation enhanced the consistency and reliability of processed data, reducing errors and improving downstream risk analytics.

  • Unlimited Scalability

    PromptWell now processes any volume of data with consistent, predictable output — supporting growth without additional infrastructure complexity.

  • Faster Processing Cycles

    Data that previously required extensive manual processing is now transformed and validated in a fraction of the time, accelerating client deliverables.

"I trust you guys," the PromptWell team shared, reflecting confidence in bem's ability to solve their data transformation challenges and support ongoing growth.

Doesn't matter how much we send, it's going to come back in chunks that are easy to process. And that's just a lot of engineering time saved by us not having to develop that, not having to maintain that. It's just a huge cost save.

ZackCTO, PromptWell
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