Order.co achieves seamless procurement automation with bem's AI-powered data transformation
We’re fortunate to be working with the incredible Order.co team and excited to share with you all our shared success. Order.co is a leading procurement software that helps businesses cut costs and complexity with every order. As a high-growth company, Order.co sought a partner to handle the increasing complexity and volume of unstructured emails and documents. That’s where bem came in.
The Challenge
Manual Document Processing Overload
Order.co’s vendors send thousands of daily emails containing shipment statuses, vendor details, and procurement needs—often in unstructured formats. Manually processing these documents was a bottleneck, creating inefficiencies.
They needed a scalable, real-time solution to transform these unstructured communications into structured data that could integrate seamlessly into their procurement workflows.
Need for Real-Time Visibility
Order.co's customers rely on accurate, up-to-date shipment status. Without real-time visibility, shipments could slip through the cracks, impacting procurement efficiency. The team needed a way to automatically extract, structure, and utilize this information in their platform.
Partnering with bem has been a game-changer for Order.co. Their AI-powered automation allowed us to streamline document processing, eliminate manual data entry, and scale our operations effortlessly as we continue to grow—all while enhancing our customer experience.
- Glenn Veil, VP of Engineering at Order.co
The Solution: bem's AI-Powered Data Transformation
Order.co partnered with bem to fully automate the transformation of unstructured vendor emails and documents into structured data, ensuring real-time visibility and efficiency.
Seamless Email Processing: bem captures thousands of emails daily through its automated pipeline, transforming them into Order.co’s preferred structured format. This allows for real-time updates, reducing manual intervention and improving accuracy.
Scalable Infrastructure: With bem's enterprise-grade API, Order.co processes hundreds of thousands of data points daily, ensuring high throughput and minimal downtime.
Continuous Fine-Tuning: Order.co leverages bem’s fine-tuning capabilities by feeding corrections back into the system, allowing bem to quickly adapt to Order.co’s supply chain-specific terminology and evolving business needs.
The Results
Eliminated Manual Data Entry
Integrating bem into their workflow has completely eliminated the need for manual data entry teams, enabling Order.co to scale effortlessly as they grow their business.
Accelerated Product Development
By offloading data ingestion and transformation to bem, Order.co’s engineering team can focus on building new features and enhancing their platform, rather than maintaining complex data pipelines.
Enhanced Customer Experience
With real-time order status visibility, Order.co’s customers have achieved seamless integration between their procurement processes and inbound data, increasing satisfaction and transparency.
Fast Time to Value
Order.co integrated bem into their existing systems within days, seeing immediate improvements in efficiency. This allowed them to handle an increasing volume of orders without adding operational overhead or additional headcount.
A Future-Proof, Scalable Solution
As Order.co continues to grow, bem scales with them, providing the confidence that their document processing will remain agile and robust, even as order volumes increase.
Cofounder & CEO @ bem
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